Customer Update:
We are pausing sales of two SPF products.
AST have paused sales of our Aspect Sun SPF50+ Physical Sun Protection and Aspect Sun SPF50+ Tinted Physical Sun Protection while an independent laboratory verifies the labelled SPF.
This measure has been implemented as a precautionary action to ensure the utmost safety. There is no recall in place at this time.
We take responsibility for the products we make, and we want our customers to feel confident using them every day.
Findings of the laboratory report and an accompanying summary will be provided, together with next steps, as soon as the results become available, at https://ast.advancedskin.com.au/ast-spf-update. If the results indicate further action, including a recall, we will move immediately.
We will keep the link above updated regularly and as testing progresses.
If you have questions or need support, please contact 1800 648 851 or email us at astreception@advskin.com.au.
We wish to reaffirm our dedication to advancing sun safety and protecting consumer health. Thank you for your cooperation and for helping us look after your customers while this verification is completed.